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Privacy policy

In accordance with the provisions of the Federal Law for the Protection of Personal Data in possession of individuals, REMS Car makes available the following privacy notice.

REMS Car is responsible for the use of your personal data in this regard and in compliance with the legal obligations established in the Federal Law for the Protection of Personal Data in Possession of Individuals. Through this instrument, data owners are informed of the information received from them and the purposes for which such information will be used.

In addition to the foregoing, we inform you that REMS Car has its address located at Calle 39 x 44 #176 Colonia Benito Juarez Norte, Merida, Yucatan, CP 97119.

The personal data that we collect from you will be used for the following purposes, which are necessary to realize our relationship with you, as well as to meet the services and / or orders you request:

  • Preparation of contract for vehicle leasing.
  • Service satisfaction survey.
  • Follow-up of service rendered.
  • Contact for special promotions.
  • Collections.

To carry out the purposes described above in this Privacy Notice, we will process the following personal data:

  • Identification information such as first name, last name, date of birth, address, CURP, INE, driver’s license, landline, cell phone and e-mail.

In accordance with the provisions of Article 37 Section III of the Law, your personal data will not be transferred without your consent with the exception of: a) Those companies that are part of our group. b) To respond to requests for information from the competent authority, which are duly founded and motivated.

You have the right to know what information we hold about you, what we use it for and the conditions of our use of it. It is also your right to request correction of personal information if it is outdated, inaccurate or incomplete. To be removed from our records or databases when you consider that it is not being used properly; as well as to oppose the use of your personal data for specific purposes. These rights are known as ARCO rights. However, you should keep in mind that not in all cases we will be able to conclude your request in the desired sense, since it is possible that due to some legal situation, we may have to continue processing your personal data.

REMS Car will consider that you have read and accepted this privacy notice when you do not object to it or when you access our website, receive e-mails from us and voluntarily provide us with your personal information in writing or by telephone.

Last update May 2024